Honorata Pawlus - Bookkeeping and Administration Services Ltd
Effective Date: 11/12/2024
1. Introduction
We, at Honorata Pawlus - Bookkeeping and Administration Services Ltd, are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018 (UK). Please read this policy carefully to understand how we handle your personal information.
2. Information We Collect
We may collect and process the following types of personal information:
Personal Identification Information: Name, address, phone number, email address, date of birth.
Financial Information: Bank details, transaction history, payment information, tax details, and financial statements.
Business Information: Company name, registration number, business activities, directors, and ownership details.
Other Information: Any other information you voluntarily provide, including correspondence, inquiries, and feedback.
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3. How We Use Your Information
We process your personal data for the following purposes:
To provide bookkeeping, tax consultancy, payroll, VAT services, and other financial services.
To manage your account and deliver the requested services.
To comply with our legal and regulatory obligations, such as submitting tax filings, conducting audits, and responding to regulatory requests.
To send you relevant information and updates about services and products you have requested or may be interested in (with your consent, if necessary).
To improve our services through feedback or surveys.
4. Legal Basis for Processing Personal Data
We rely on the following legal bases to process your personal data:
Consent: When you provide explicit consent for us to process your personal information.
Contractual Necessity: To fulfill our obligations in providing the services you request.
Legal Obligation: To comply with regulatory requirements and legal obligations, such as tax filing and anti-money laundering laws.
Legitimate Interests: To manage and improve our services and business operations.
5. Sharing Your Information
We may share your personal data with the following parties:
Third-party service providers who assist us in providing our services (e.g., accounting software providers, payroll providers).
Government agencies or regulatory bodies where required, such as HMRC or the Financial Conduct Authority, to comply with our legal obligations.
Professional advisors (e.g., auditors, lawyers) for advice or regulatory compliance.
We ensure that all third parties we work with adhere to strict data protection standards to safeguard your personal information.
6. Data Retention
We will only retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law or regulation. For example, we are required by law to keep financial records for a minimum of 6 years.
7. Your Data Protection Rights
Under the GDPR, you have the following rights in relation to your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can request correction of any inaccurate or incomplete data we hold.
Right to Erasure: You can request that we delete your personal data in certain circumstances.
Right to Restriction of Processing: You can request that we limit the processing of your personal data in certain circumstances.
Right to Object: You can object to certain types of processing, including direct marketing.
Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
To exercise any of these rights, please contact us using the details provided below.
8. Security of Your Data
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. These include encryption, secure storage, and strict access control procedures.
9. International Transfers
We do not transfer your personal data outside the UK or the European Economic Area (EEA), unless it is necessary for the provision of services and appropriate safeguards are in place.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated "Effective Date." Please review this policy periodically to stay informed about how we are protecting your information.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy or how we handle your personal data, please contact us:
Honorata Pawlus - Bookkeeping and Administration Services Ltd
London Office:
Unit 1, 500 White Hart Lane
Tottenham
London N17 7NA
Swindon Office:
Basepoint Business Centre
Rivermead Drive, Westlea
Swindon SN5 7EX
Mobile: (+44) 7737 461322
Management:
E-mail: management@hp-bookkeeping.co.uk
Administration:
E-mail: admin@hp-bookkeeping.co.uk
Self-Assessment, Documents, Registration etc.:
E-mail: selfassessment@hp-bookkeeping.co.uk